A fresh look at downtown West Palm Beach

March 24, 2025

The city is revisiting its downtown master plan.

Downtown master plan, West Palm Beach, Florida, roundtable
Roundtable panelists (from left) Gopal Rajegowda of Related Ross, Jennifer Harrold of NewDay USA and Sean Rowan and Kelly Smallridge of the Business Development Board. (Photo: Carolyn DiPaolo/Stet)


West Palm Beach launched a year of planning for its booming downtown last week with a roundtable at the Mandel Public Library.

What’s happening: The city hired Miami-based urban design firm Zyscovich to update its Downtown Master Plan. It’s the first revision in 18 years.

Why it matters: Thursday’s kickoff focused on economics and housing. It threw into sharp relief how rapidly downtown is evolving.

  1. Residential, office and retail rents

The stats presented are stunning. Amid rising prices across South Florida, consultant Paul Lambert, who led the roundtable, calls West Palm Beach an outlier. Here’s why:

  • Since 2018, downtown rents, on a square foot basis, have increased by 43%, Lambert said. Prices here are higher than in Fort Lauderdale, Boca Raton and Miami. 
  • At the same time, Class A office lease rates have ballooned 84% since 2018. For comparison, Miami rates have increased 62%. Both markets are commanding as high as $74 a square foot.
  • Ground floor rents, where stores and restaurants set up shop, have increased by 35%. In Miami, retail rates are down, Lambert said, because of oversupply.
  1. The kind of growth

Before the latest boom, Business Development Board CEO Kelly Smallridge said 70% of her team’s work was growing what was in our backyard.

  • “The reason it feels so different today is 70% of what is coming into this area is coming from another state,” she said Thursday. “Employers are bringing hundreds of employees into this area.”

Case in point: NewDay USA, the mortgage lender, brought 300 employees to Palm Beach County three years ago when it leased two floors at 360 Rosemary in CityPlace.

  • Jennifer Harrold, senior vice president for Human Relations and a roundtable panelist, said the company intends to hire 300 employees this year. It’s looking for more space downtown, she said.
  1. Advantage: Sunshine and water views

“We get companies that say, ‘If I’m going to move into Palm Beach County, I want my office to have water views,’” Smallridge said. “West Palm Beach shines in that arena.”

Who’s Who:  Steering committee members, selected by Mayor Keith James, are Jordan Rathlev, senior vice president of development at Related Ross; Keith Spina, CEO of SpinaO’Rourke + Partners Architecture and Interior Design; landscape architect Jonathan Burgess; Michelle Cuetara of Urban Design Studio; urban planner Stephen Graham; Patrick Koenig, developer of an apartment and retail complex at West Palm Beach’s southern gateway on Dixie Highway; and Rick Reikenis, an engineer and city mayor in the 1980s.

Of note: Zyscovich conducted the downtown master plan under then-Mayor Lois Frankel to refine changes instituted in the 1990s by Duany Plater-Zyberk under then-Mayor Nancy Graham.

What’s next: More information-gathering including an online survey and a community meeting.

  • 5-7 pm Wednesday, June 18, community visioning session in the Flagler Gallery at City Hall. More info here.

Editor’s note: This story has been updated with a new date for the next community meeting.

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